联系信息

最后更新时间：2026年8月28日

Last updated: August 30, 2026

Contact Am Clay Craft

For questions about our artworks, orders, shipping, payments, custom enquiries, or after-sales support, please contact us using the details below.

Trading name: Am Clay Craft
Website: https://amclaycraft.com
Email: support@amclaycraft.com
Instagram: @am.handmadeceramic
Xiaohongshu: https://xhslink.cn/m/8OUiT4yMwfU

When contacting us about an order, please include your order number and relevant details. To report shipping damage, an incorrect item, or a substantial product defect, please also provide clear photographs of the item, packaging, shipping label, and damaged area, in accordance with our Refund Policy.

We usually respond within 2–3 business days. Response times may be longer during weekends, public holidays in China, or busy periods.

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最后更新时间：2026年8月30日

联系 Am Clay Craft

如果您对作品、订单、配送、付款、定制或售后处理有任何疑问，请通过以下方式联系我们：

交易名称： Am Clay Craft
网站： https://amclaycraft.com
电子邮箱： support@amclaycraft.com
Instagram： @am.handmadeceramic
小红书： https://xhslink.cn/m/8OUiT4yMwfU

如需咨询订单，请在邮件中提供订单编号及相关说明。如需报告运输破损、错发商品或商品存在实质缺陷，请同时按照退款政策提供商品、包装、快递面单及问题位置的清晰照片。

我们通常会在2–3个工作日内回复。周末、中国法定节假日或繁忙时期的回复时间可能会延长。